1. Overview
This website is operated by flowers ("flowers", "we", "us" or "our"), [address — to be completed]. By visiting the site or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the site.
We may update these terms from time to time. The version posted on this page when you place an order is the one that applies to that order.
2. Products and pricing
Product photos are for illustration; we do our best to show colors and details accurately, but your screen may differ. Prices are shown in USD and do not include sales tax, which is calculated at checkout based on the shipping address where we are required to collect it.
We may change prices, discontinue products or end promotions at any time. If a product is listed at an obviously incorrect price due to an error, we may cancel the order and refund any payment in full.
3. Orders and payment
An order is accepted once payment is authorized and we send a confirmation email. The product price, shipping, taxes and total are shown before you place the order.
Payment card details are handled by our payment processor and are never stored on our servers.
4. Shipping, returns and refunds
Orders ship within 2 business days and arrive within 9 business days of being placed; see our Shipping Policy. You may return most items within 30 days of delivery; see our Refund & Return Policy.
5. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order, or use the site with the involvement of a parent or guardian.
6. Intellectual property
All content on this site, including text, images, logos and designs, belongs to us or our licensors. You may not copy, reproduce, distribute or create derivative works from it without our prior written permission.
7. Disclaimer and limitation of liability
To the extent permitted by law, the site is provided "as is", we are not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid for the product concerned.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud, or under the consumer protection laws of the country where you live.
8. Governing law and disputes
These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules, and by applicable federal law of the United States. Any dispute will be brought in the state or federal courts located in the State of Arizona, unless the law of your place of residence gives you a right to bring it elsewhere.
If something goes wrong, please contact us first — most problems are solved within a day.
9. Privacy
We handle your personal information as described in our Privacy Policy. We send marketing email only if you sign up for it, and you can unsubscribe at any time.
10. Contact us
Questions about these terms, an order, a return or anything else: Email: [email — to be completed].